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Packages are generally dispatched within 2 days after receipt of payment and are shipped via Standard Postal Service with drop-off without signature.

ArtMagicFactory makes the best efforts to ship your items in a timely fashion, no later than 1 or 2 business days. All orders shipped via standard shipping  should be received within 7 to 14 business days.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

While we do our best to ensure the safe arrival of your order, occassionally some items arrive either damaged or defective. All of our packages are fully insured, so rest assured, your investment is safe.  If you do receive a damaged package, please contact us.